01.18.12
/00:14
| just got off the phone with at&t wireless to ask them why my mobile to mobile minutes were being charged against my monthly minutes and if they could correct that error for me cause it's only 6 days into my billing cycle and I'm down to 23 minutes for the rest of the month. | |
| the customer service representative told me that the numbers I had been calling were not at&t mobile numbers, when clearly they are and that there was nothing they could do about this. so without arguing with this customer service rep, that it took me 4 tries to get in contact with, I decided to tell her... | |
Bos: | Wow, your guys are terrible |
at&t: | Is there anything else I can help you with |
Bos: | No, you've already stated you cannot get my minutes back, it took me 4 tries to reach a customer service rep because my calls kept getting dropped, what could you possibly do for me? |
at&t: | I can offer you 200 additional minutes for the month. |
Bos: | (laughing) Thanks. |
